πGrievance Redressal Process
How to seek clarification and lodge a complaint
Last updated
How to seek clarification and lodge a complaint
Last updated
Clients can seek clarification to their queries and are entitled to make a complaint in writing. An Email may be sent to: support@finvezto.com as well.
Alternatively, the Investor may reach the Research Analyst on WhatsApp at +918148413194
The client can expect a reply within 24 hours of approaching the Research Analyst.
In case the client is not satisfied with our response they can lodge a grievance with SEBI at http://scores.gov.in or may also write to the office of SEBI.
After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal: https://smartodr.in/login
For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: βOnline Resolution of Disputes in the Indian Securities Market" available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html
Anand Ganapathy K SEBI Registered Research Analyst SEBI #: INH000016630
Disclaimer: SEBI registration does not ensure performance or guarantee returns to investors. Securities market investments carry market risks. Kindly review all relevant documents before investing.